Returns & Exchanges
At Old Money, we uphold the highest standards of sartorial excellence and offer a 30-day return window for items in original, unworn condition. We ensure a seamless transition for your returns to maintain the timeless quality and service our clientele expects.
Return Process
- 1.Initiate Request
Access our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Package
Place the items in their original packaging, ensuring all designer tags and authenticity cards are securely attached.
- 3.Affix Label
Print your prepaid shipping label and attach it to the exterior of the parcel, then drop it off at any authorized courier location.
- 4.Quality Inspection
Once received, our atelier will inspect the garments for quality assurance before issuing your refund to the original payment method within 5 business days.